Service Delivery Policy

Webmakesite - Service Delivery Policy

At Webmakesite, we are committed to delivering digital marketing services in a professional, timely, and transparent manner. This Service Delivery Policy explains how our services are initiated, executed, and delivered to clients.

• 1) Service Initiation: Services will begin only after:
• Final approval of quotation / proposal
• Receipt of advance payment
• Required details, content, and access credentials are shared by the client
• Any delay in fulfilling the above requirements may delay service delivery.
• 2) Delivery Timelines:
• Estimated timelines are shared based on the selected service package and scope of work.
• Timelines may vary depending on:
• Client approvals and feedback
• Complexity of work
• Third-party platform dependencies
• Webmakesite will not be responsible for delays caused due to late inputs or approvals from the client.
• 3) Mode of Service Delivery: Services are delivered digitally through:
• Email
• WhatsApp / Online communication
• Website dashboards / Admin panels
• Website dashboards / Admin panels
• Social media platforms
• Cloud links or shared folders
• 4)Approval-Based Workflow:
• Drafts, creatives, websites, ads, or content may be shared for client approval.
• Final delivery will be done after approval.
• If the client does not respond within a reasonable time, the work may be considered approved and scheduled accordingly.
• 5)Revisions & Modifications:
• Limited revisions are provided as per the selected package.
• Additional revisions or changes outside the agreed scope may involve extra time and cost.
• Major changes after final approval may require a new timeline.
• 6) Ongoing & Monthly Services:For services such as social media marketing, SEO, or ads management:
• Work is delivered as per the agreed posting schedule or service plan.
• Work is delivered as per the agreed posting schedule or service plan.
• Missed days due to late payment or client delay are not recoverable.
• 7)Third-Party Platform Dependency:Webmakesite relies on third-party platforms such as Google, Meta (Facebook & Instagram), YouTube, LinkedIn, WhatsApp, etc.
• Platform downtime
• Ad disapproval or delay
• Algorithm or policy changes affecting delivery
• 8)Service Completion:A service is considered delivered when:
• Agreed deliverables are shared or made live
• Campaigns/posts/websites are published
• The paid service period ends
• 9)Service Pause or Hold:Webmakesite reserves the right to pause or stop service delivery if:
• Payments are delayed
• Required information is not provided
• Client violates agreed terms
• 10) No Guarantee Clause:Webmakesite provides services on a best-effort basis. Delivery of service does not guarantee specific results such as leads, sales, rankings, or revenue.

Acceptance

By availing Webmakesite’s services, the client confirms that they have read, understood, and agreed to this Service Delivery Policy.